Corrections Policy

iGen Payments provides up-to-date and reliable information on payment methods, country-specific financial guidance, and Payoneer insights. We are deeply committed to maintaining the accuracy of our content. Our team works diligently to ensure all articles reflect the most current and correct details.

If an error occurs, we are dedicated to correcting it swiftly and transparently. This policy outlines our procedures for addressing inaccuracies found within our published materials.

Our Commitment to Accuracy

Providing precise information is central to the mission of iGen Payments. Our articles often cover sensitive financial topics, including transaction fees, currency exchange rates, and country-specific regulations in locations like India, the UAE, and the US. We understand that even small inaccuracies can have significant implications for our readers.

We review our content regularly, but errors can occasionally occur. This policy ensures we handle all corrections with diligence and integrity.

Types of Corrections

We categorize errors based on their impact and nature. Different types of errors require different correction approaches.

Minor Fixes: These include typographical errors, grammatical mistakes, broken links, or minor phrasing adjustments. These changes do not alter the core meaning or factual accuracy of the article. We implement minor fixes without a formal editor’s note.
Significant Corrections: These involve factual inaccuracies, incorrect figures, misrepresentations of financial processes, or outdated information that materially affects an article’s understanding. Examples include wrong Payoneer fee structures, incorrect country-specific payment options, or mistaken legal guidance. We apply a clear editor’s note to these corrections.
Retractions: A retraction occurs when an article contains fundamental errors or misinformation that invalidates its entire premise. This also applies to content found to be plagiarized or unethically sourced. In such cases, the article will be removed, and a retraction notice will be published where the article previously resided.

How Corrections Are Noted in Articles

For significant corrections, we add a clear editor’s note to the affected article. This note will appear at the top or bottom of the content. It will state what was corrected and when the correction was made.

The original incorrect information may remain visible for transparency, with the correction clearly explained. This method allows readers to understand the update and its context.

Reporting an Error

We rely on our readers to help us maintain accuracy. If you find an error in any iGen Payments article, please report it to us. Your feedback helps improve our content for everyone.

Send an email to [email protected].
Include the full URL of the article in question.
Clearly describe the error you have identified.
Provide any supporting evidence or correct information if available.

Timeline for Reviewing Reported Errors

Our editorial team reviews all reported errors promptly. We aim to acknowledge receipt of your report within 48 hours on business days. Our team will investigate the claim and verify the information.

Once verified, we will implement the necessary correction within five business days. The complexity of the correction may influence the exact timeframe, but we always prioritize speed and accuracy.

Transparency About Correction History

Each significant correction includes a timestamp and a brief explanation directly within the article. This allows readers to see when and how content was updated. Our aim is to build trust by being open about our editorial process.

We believe that transparency about corrections fosters a more reliable and trustworthy resource for financial information globally.

Last Updated: March 2026